How Can We Help You?

Find answers to common questions and get the support you need

Popular Help Articles

How do I book my first service?

Step-by-step guide to scheduling your first auto repair appointment through our platform.

Getting Started 2.5k views

What payment methods do you accept?

Learn about all available payment options including cards, bank transfers, and mobile money.

Payments 1.8k views

How are mechanics verified on your platform?

Understand our rigorous vetting process to ensure you work with certified professionals.

Mechanics 1.5k views

Can I cancel or reschedule my booking?

Details about our cancellation policy and how to reschedule your service appointment.

Booking 1.2k views

What if I'm not satisfied with the service?

Learn how we ensure your car’s issues are fully resolved and how specialists get paid fairly once the job is completed.

Support 980 views

Getting Started

How do I create an account?
Creating an account is simple. Click the "Sign Up" button in the top right corner, enter your email address and create a password, then verify your email. You can also sign up using your Google or Facebook account for faster registration.
Is the service available in my area?
We currently operate in major cities across Nigeria, with Lagos, Abuja, and Port Harcourt being our primary service areas. Enter your location when booking to see available mechanics near you.
Do I need to download an app?
No app is required. Our platform works seamlessly on any web browser from your phone, tablet, or computer. However, we do offer mobile apps for iOS and Android for added convenience.

Booking Services

How quickly can I get a mechanic?
Availability varies by location and time. For non-emergency services, you can typically book appointments within 24-48 hours. Emergency services are available 24/7 with mechanics often arriving within 1-2 hours.
Can mechanics come to my location?
Yes! Many of our mechanics offer mobile services and can come to your home, office, or roadside location. This option is available for most basic repairs and maintenance services.
What information do I need to provide when booking?
You'll need your vehicle make, model, and year, a description of the issue or service needed, your preferred location, and your availability. Photos of any visible issues can help mechanics provide more accurate quotes.

Payments & Pricing

When do I pay for services?
Payment is due after the service is completed and you've confirmed satisfaction with the work. You can pay directly through the platform using various payment methods.
Are quotes binding?
Initial quotes are estimates based on the information provided. The final price may change if additional issues are discovered during the service. Any changes will be communicated and approved before work proceeds.
Do you offer payment plans?
For larger repairs over ₦50,000, we partner with financing providers to offer flexible payment plans. Contact our support team to learn more about available options.

Still Need Help?

Our support team is here to assist you 24/7

Quick Tips

Be Specific

Provide detailed descriptions of your vehicle issues to get more accurate quotes and faster service.

Add Photos

Include clear photos of any visible problems to help mechanics better understand your needs.

Check Reviews

Read mechanic reviews and ratings from other customers to make informed decisions.